Bronze IT Support Service
- This service cannot be provided to new clients. An IT Support Contract must first be purchased in advance.
- The IT Support Contract includes two (2) hours of onsite IT Support for any future need for any business need at any time.
- An Information Technology Specialist will contact you for details of your request.
- A service or support ticket will be created listing your designated point of contact person.
- A support technician will contact you to schedule the onsite visit(s), based on availability.
- When approved, the support technician will arrive at the designated time at your location, and ask for the designated point of contact person.
- Within the stated limits, your purchased hour(s) can be redeemed towards any support request or service need.
- All onsite visits redeemed using these hours must be pre-approved, and scheduled at least twenty four (24) hours prior to the day(s) onsite.
- These hours are redeemable between the hours of 8 am PST and 4 pm PST any day of the week except Sunday, OR
- Between the hours of 4 pm PST and 11:59 pm PST the same day, any day except Sunday.
- This service is only redeemable within a 100 mile range within Los Angeles County, California.
- A maximum quantity of forty (40) hours can be purchased in any week for support at the same organization.
- A maximum of eight (8) hours can be redeemed in any one day.
- A minimum charge of two (2) hours onsite per day is required.
In stock (can be backordered)